Send Your Balance Back to Your Wallet
Withdrawals go to the same wallet you deposited from — DANA, OVO, or GoPay. Open the withdrawal screen, enter the amount you want to move, and confirm. We run a standard verification check on each withdrawal to make sure the destination wallet matches your registered account. That step protects your funds from ending up somewhere they should not. We do not promise
a specific transfer window because wallet processing times vary, but your request status is visible in your account history the moment we submit it.
- Open withdrawal screen — Go to your account menu and select withdraw. Your registered wallet is pre-filled from your account details.
- Enter the amount — Type the amount you want to send back. The screen shows your available balance so you know what is withdrawable.
- Complete verification — Confirm your identity with the one-time code sent to your registered number. This step keeps your payout secure.
- Track the request — Your withdrawal status updates in account history. Once approved, the transfer goes directly to your wallet.