What Data We Collect and Why We Collect It
When you create an account, we collect your name, contact details, and the wallet information linked to your DANA, OVO, or GoPay account. This lets us verify deposits, process withdrawals, and keep your account secure. Payment transaction records — amounts, timestamps, wallet references — are stored
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to resolve disputes and meet our operational obligations. We also collect device and session data automatically: your IP address, browser type, and the pages you visit inside the lobby. This helps us detect unusual login behaviour and protect your account from unauthorised access. If you contact
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our support team, the content of that conversation is retained so we can follow up accurately. We do not sell your personal data to advertising networks or unrelated third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those
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processors need to complete your transaction. Retention periods vary by data type — payment records are held longer than session logs — and you can request a full breakdown by contacting our support channel. Access to your data inside our systems is limited to staff with
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a direct operational need. We apply encryption at rest and in transit across all account data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.